1. Introduction

Turf Cleaning SD ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at turfcleaningsd.com (the "Site") or use our artificial turf cleaning services (the "Services").

By using the Site or Services, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not access or use the Site.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you fill out a contact form, request a free quote, or otherwise interact with the Site, we may collect personal information that you voluntarily provide, including but not limited to:

Full name
Email address
Phone number
Mailing or service address
Project description and details about your turf
Any other information you choose to provide

Automatically Collected Information

When you visit the Site, we may automatically collect certain information about your device and browsing activity, including:

IP address
Browser type and version
Operating system
Referring website or URL
Pages viewed and time spent on the Site
Date and time of your visit
Device type (desktop, mobile, tablet)
Screen resolution and language preference

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide customer support
To process and fulfill service requests and free quote submissions
To communicate with you about your service, including scheduling and follow-ups
To send you promotional materials and marketing communications (with your consent)
To improve and optimize the Site and user experience
To analyze website traffic and usage patterns
To prevent fraud and protect the security of our Site
To comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand how you use the Site and allow us to improve its performance.

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to collect and analyze information about how visitors use the Site. Google Analytics uses cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use this information to improve the Site and our Services.

Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other identifying information. The information generated by cookies about your use of the Site is transmitted to and stored by Google on servers in the United States.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some features of the Site may not function properly.

5. Third-Party Services

We may use third-party services that collect, monitor, and analyze information to help us improve the Site and our Services. These third-party service providers have their own privacy policies addressing how they use such information. The third-party services we may use include:

Google Analytics (website analytics)
Google Fonts (web typography)
Hosting and content delivery providers
Email service providers for communications

We do not sell your personal information to third parties. However, we may share your information with service providers who assist us in operating the Site, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

6. Information Sharing and Referrals

By submitting a quote request, service inquiry, or any contact form on this website, you acknowledge and agree that your submitted information, including but not limited to your name, contact details, project description, and location, may be shared with other vetted local professionals, contractors, or service providers in your area. This referral is made to ensure you receive timely, competitive, and relevant responses to your inquiry.

We do not guarantee the quality, pricing, or availability of any third-party professional to whom your information may be referred. By using this website, you consent to this referral process.

7. Children's Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers promptly.

If you are a parent or guardian and you believe that your child under 13 has provided us with personal information, please contact us at info@turfcleaningsd.com so that we can take the necessary steps to delete such information.

8. Nevada Privacy Rights

Under Nevada Revised Statutes Chapter 603A, Nevada residents have the right to submit a verified request directing us not to sell their personal information. If you are a Nevada resident and wish to submit such a request, please contact us at info@turfcleaningsd.com.

9. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. These include:

Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell personal information as defined under the CCPA.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at info@turfcleaningsd.com. We will respond to your request within 45 days of receiving it.

10. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, modification, and disclosure. Our Site uses SSL/TLS encryption to protect data transmitted between your browser and our servers.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When personal information is no longer needed, we will securely delete or anonymize it.

12. Links to Other Websites

The Site may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every site you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.

14. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@turfcleaningsd.com
Phone: (858) 758-8876
Website: turfcleaningsd.com