Frequently Asked Questions

For most San Diego homeowners, we recommend professional cleaning every three to four months. However, if you have pets, children, or heavy foot traffic, monthly or bi-monthly cleaning may be more appropriate. Our technicians will assess your turf and recommend a schedule tailored to your specific usage and conditions.

While regular homeowner maintenance like rinsing and light brushing is helpful, professional cleaning reaches deep into the infill and backing where contaminants accumulate. Our commercial-grade equipment extracts embedded dirt, bacteria, and odor-causing compounds that consumer tools simply cannot reach. Think of it like carpet cleaning: vacuuming helps, but periodic professional deep cleaning is essential.

We serve the entire San Diego County area, from Oceanside and Carlsbad in the north to Chula Vista and National City in the south, and from the coastal communities like La Jolla and Pacific Beach to inland areas like Escondido, Poway, and El Cajon. If you are in San Diego County, we can service your artificial turf.

A standard residential turf cleaning takes between 45 minutes and 90 minutes, depending on the size of your turf area and the services requested. Larger properties or those requiring multiple services such as cleaning, odor removal, and grooming may take two to three hours. We will provide a time estimate when you book your appointment.

You do not need to be home as long as we have access to your turf area and a water connection. Many of our San Diego customers provide gate codes or leave side gates unlocked for our technicians. We will send a confirmation before arrival and a summary with photos after the service is complete.

Our basic turf cleaning includes a full debris removal, surface cleaning with eco-friendly solutions, deep extraction of embedded contaminants, a thorough rinse, and power brushing to restore fiber height. We also perform a visual inspection of seams, edges, and drainage. Additional services like odor treatment and infill top-up can be added to any cleaning appointment.

While our primary focus is turf cleaning and maintenance, we can address minor repairs such as re-securing loose edges, patching small damaged areas, and reattaching separated seams. For major turf repairs or full replacement, we can refer you to trusted installation partners in the San Diego area who we work with regularly.

Absolutely. We provide commercial-grade turf cleaning for businesses, HOAs, apartment complexes, daycare centers, schools, pet facilities, and sports fields throughout San Diego. Our commercial service includes custom maintenance plans, flexible scheduling, detailed service reports, and volume pricing for large installations.

We offer several infill options including standard silica sand, rounded quartz, zeolite (which naturally absorbs odors and is popular with pet owners), and antimicrobial infill blends. Our technicians will recommend the best infill type based on your turf's specifications, your usage patterns, and any specific concerns like pet odor control or enhanced cooling.

Yes, we can treat and remove most common stains from artificial turf, including food and beverage spills, grease, mud, paint, and organic stains. Our cleaning solutions are specifically formulated for synthetic turf fibers and will not cause discoloration or damage. Extremely old or set-in stains may require multiple treatments for complete removal.

Our basic turf cleaning service starts at $99 for standard residential areas. Pricing varies based on the size of your turf, the condition it is in, and any additional services like pet odor removal or infill replacement. We provide free, no-obligation quotes so you know exactly what to expect before we begin any work.

Yes, we offer discounted maintenance plans for customers who schedule recurring service. Our quarterly, bi-monthly, and monthly plans include priority scheduling, reduced per-visit pricing, and additional services like free inspections. Maintenance plan customers typically save 15 to 20 percent compared to one-time service pricing.

Our minimum service charge is $79, which covers our turf grooming and brushing service for small residential areas. Most standard services start between $79 and $149. We always provide transparent pricing upfront and will never surprise you with unexpected charges after the work is done.

We do not charge travel fees for most areas within San Diego County. For locations outside our standard service area or in very remote parts of East County, a small trip charge may apply. We will always disclose any additional fees when you request your quote so there are no surprises.

Yes, all of our pet odor treatments use non-toxic, biodegradable enzyme-based solutions that are completely safe for dogs, cats, and other pets. Your animals can return to the treated turf as soon as it dries, typically within one to two hours. We never use harsh chemicals that could irritate your pet's paws, skin, or respiratory system.

Our enzyme treatments contain beneficial bacteria that produce enzymes specifically designed to break down uric acid crystals, the primary source of persistent pet urine odor. Unlike masking agents or fragrances that simply cover up the smell, enzymes completely break down the odor-causing compounds at a molecular level, providing long-lasting results that do not fade after a few days.

Yes, summer heat intensifies pet urine and organic odors on artificial turf because warmth causes ammonia and other gases to become more volatile. Our deep cleaning combined with enzyme odor treatment eliminates the source of these smells rather than just masking them. For properties with multiple pets, we may recommend a monthly maintenance plan during the warmer months to keep odors from building up.

There is no hard limit, but as a general guideline, one to two pets on a standard-sized yard typically do well with quarterly professional cleaning. Three or more pets, or large breeds that produce more waste, usually benefit from monthly cleaning and odor treatment. We will evaluate your specific situation and recommend a schedule that keeps your turf fresh no matter how many furry family members you have.

Between professional visits, we recommend picking up pet waste promptly, rinsing high-use areas with a garden hose weekly, removing leaves and debris with a leaf blower, and lightly brushing matted areas with a stiff-bristle broom. Avoid using household cleaners, bleach, or pressure washers on your turf, as these can damage the fibers and void manufacturer warranties.

High-quality artificial turf typically lasts 15 to 25 years with proper maintenance. Regular professional cleaning, timely infill replacement, and prompt attention to any damage can significantly extend your turf's lifespan. Neglected turf that never receives professional care may begin to show wear and degradation in as few as five to seven years, making maintenance a worthwhile investment.

We strongly advise against using pressure washers on artificial turf. High-pressure water can displace infill, damage the turf backing, loosen seams, and strip the UV-protective coating from fibers. A standard garden hose provides plenty of water pressure for rinsing between professional cleanings. If your turf needs more than a simple rinse, it is time for a professional cleaning appointment.

Mold and mildew thrive in damp, shaded areas with organic debris. To prevent growth, ensure proper drainage by keeping infill levels adequate, remove leaves and organic matter regularly, and trim any overhanging vegetation that blocks sunlight and airflow. Our sanitization service kills existing mold spores and creates conditions that discourage future growth, which is especially important for shaded turf areas in San Diego.